One platform for bugs, features & support
BuildMend gives your users a beautiful way to report bugs, request features, and get instant AI-powered help — all through a simple embeddable widget.
No credit card required • 14-day free trial • Setup in 5 minutes
How can we help you today?
Everything you need
A complete support solution
BuildMend combines bug tracking, feature requests, and AI support into one seamless experience for you and your users.
Bug Tracking
Users can report bugs with automatic screenshot capture, browser info, and page context. Never miss critical issues.
Feature Requests
Collect and prioritize feature requests from your users. Let them vote on what matters most.
AI Support Chat
Train our AI on your knowledge base to provide instant, accurate answers 24/7.
Unified Dashboard
Manage all tickets, bugs, and features in one powerful CRM. Assign, track, and resolve efficiently.
Easy Integration
Add our widget to any website with a single line of code. Works with React, Vue, vanilla JS, and more.
In-App Notifications
Keep your team informed with real-time notifications. No email required — everything stays in-app.
Secure & Private
Enterprise-grade security with SOC 2 compliance. Your data is encrypted and protected.
Lightning Fast
Our widget loads asynchronously and weighs less than 20KB. Zero impact on your site performance.
Simple setup
Up and running in minutes
Getting started with BuildMend is incredibly easy. Follow these three steps and you'll be collecting feedback in no time.
Create Your Project
Sign up and create a project for your application. Configure your branding colors and AI knowledge base.
- Custom branding
- AI training on your docs
- Team member invites
Add the Widget
Copy a single line of code and paste it into your website. The widget automatically appears for your users.
- One-line installation
- Works everywhere
- Loads async (fast)
Manage Everything
All bug reports, feature requests, and support tickets flow into your unified dashboard for easy management.
- Unified inbox
- Assignment & workflows
- Analytics & insights
Just add this to your site:
<!-- Add before </body> -->
<script src="https://cdn.buildmend.com/widget.js"
data-project="YOUR_PROJECT_ID"></script>Pricing
Simple, transparent pricing
Start free and scale as you grow. No hidden fees, no surprises.
Starter
Perfect for small projects and trying out BuildMend.
- 1 project
- 100 tickets/month
- Basic AI support
- Email support
- 7-day data retention